| 96 Reviews
| 96 Reviews
Currently still struggling to get in contact with any sort of management, upper and district manager for over 2 weeks. Sounds like everyone is having the same issues of being over charged, ripped off' or late payment for not being able to pay online. I had all the same experiences in all 3 categories. Charged me for 2 months of utilities which in my own bank statement shows I've paid, not to mention the horrible management when I stayed there, the management takes no responsibility what so ever for anything wrong that happens and even when I was forced to pay $200 late fee when I couldn't get access to my account and even called the company and they told me I didn't have an active account, and tria had to send me a new user and password. Your utilities will always be 120$ or higher sewer alone is 94$ every month for a single tenant, and you don't get that great of water pressure. The gate is constantly broken so why are we paying almost $100 a month the for parking when there's no security and people's cars are being broken Into. Not to mention one side of the stairs doesn't have secured entry so anyone can walk Into the place. There's absolutely no parking other than the 3 future resident parking you have to share with guest parking, but be careful you'll get towed If your taking guest parking during business hours when it's "future resident parking. Even with the nicest newest place in the neighborhood, with this kind of management makes it the least desirable place I've ever lived at. Dishonest, scamming and robbed is the feeling I was left with, i couldn't even finish my lease, it was that bad.....
Elisabeth Yang
September 13, 2019
Update: Even though I tried to pay the rent on the 3rd in which their software showed $45 balance. They have now started putting late charges for $238 that âI owe.â Them they kept charging me daily for the late ârentâ and now they want me to pay up. If you rent here, make sure that you donât have issues with your bank or else they will screw you over Update: the office does not know what it is doing. I contacted the office on the 3rd knowing that I did not have enough money in my account for the rent so I brought in a check. The person in the office said that I only owed $45, even though I explained the situation to her. She told me she would check the next day to see if the balance changed. I told her that I guess I will just hold onto the check. Then suddenly today, the other person in the office put a 3-day notice to pay or quit because I did not pay my rent. It shouldnâ t surprise me with the high turnover rate in the office even in the short time I have lived here. Do not rent here unless you are desperate. There are more professionally managed apartments in this area!! I currently rent here but I wonât after my lease is up. The main reason is the variability in the rent from month to month. Usually, when a place says that water, trash and sewage is included in the rent, it is usually a flat rental rate. Not here. The rent varies with the âincludedâ utilities changing from month to month. It makes budgeting difficult when you donât know exactly how much rent you are actually being charged.
Traci Eaton
June 12, 2019
Building may be newer but this is not a well managed property by any means (noise level during quiet hours, lack if parking, cleanliness, continuous rental increase, high turnover in prop mgmt and others) Update: Decided to leave after poor management, weed smell in the hallway, loud noise during after hours, ridiculous water/sewer/garbage bills ($140/month for single person), being locked out of the apartment during the Feb '19 snowstorm (no one picked up the phone when power was out without access to the building) and many other reasons. During move-out, was charged additional $120 for ~130 sq.ft of carpet cleaning space .(even though I already carpet cleaned the bedroom). I think the new management is better than previous ones, but watch out for hidden costs.
Sam Choi
June 11, 2019
I lived at Tria for 18 months. During that time we had 3 different apartment managers, all but the first of which were absolutely terrible. Iâll admit that the apartment itself was nice (which is why thereâs 1 star), but it was otherwise a painful transition into the state of WA. Now that Iâm in a new apartment in the city of Seattle, and able to experience EXCELLENT landlord and apartment management, I have to leave a review. This place is an absolute scam. I ended up OWING them money after I moved out despite no holes in the walls, no mounted tv or anything of the like. When I moved out, NO ONE came to do a walk out but of course, months later, somehow, I owe them money smh. When I called to inquire there were no justifications. The guy simply said, âSorry about that-check or card?â Not only that, while I lived there, the garage on the second level stopped working for months; cars were broken into and vandalized but still, no changes. I love Newcastle, liked my apartment, but HATED the management here. I would recommend you look elsewhere. Oh, the rent was also more than what I pay for a 750 sqft unit in upper Queen Anne. Ugh. The only good thing that came out of this is that Iâll be able to sway the many interns and recent hires at the company I work for from considering this place. Iâm disgusted! Horrible, horrible, HORRIBLE experience. It is a SCAM.
L Gitt
June 05, 2019
I loved living here -- such a modern, brand new clean apartment. Lived here for 18 months, and I swear I never saw even one bug! (or pest for that matter). Plenty of light. Great staff. Fair price. Away from all the noise of Bellevue and Redmond, but just close enough. Newcastle is such a nice little town and a lot of people don't know about it. I'd live here at Tria again in a heartbeat.
Chandni Vakil
May 02, 2019
They went on strike
Enrage Bullet
April 28, 2019
I recently went by for a tour and Stephany was so helpful! Very professional and knowledgeable. Everything just felt welcoming. I would definitely recommend Tria!!
Karlie
March 23, 2019
Just don't. I'd say more but I am too exhausted from spending all my time and energy just trying to get this management company to care.
Jill Wesley
March 20, 2019
So Tria looked like a great place. It was so shiny and new and clean and nice! But after living here for 18 months I canât wait to move out. I have never ever felt compelled to write a review for an apartment, but this one has just pushed me over the edge. Starting with the positives, everything inside the apartment is new and clean. Nothing has broken on me and the newer appliances are very nice. Also the staff is usually very friendly. Although there seems to be high turn around on staff members and sometimes they donât take care of requests even after being asked multiple times. So I guess weâre in the negative section now: Firstly, thereâs never any maintenance on weekends so usually itâs gets pretty gross by Monday morning. The trash chute has backed up all the way to the sixth floor so people just leave the bags in the chute room. Next, the parking is atrocious. I donât think they built enough spots for the people who live here and they only have three visitors spots for the whole building. Most egregiously, the noise level. I havenât had a good nights sleep since I moved here. The walls and ceilings are pretty thin as with many places in the area, but what really tips it over are the rude, loud, inconsiderate neighbors. I have one neighbor who blasts music all day and into the night, so loud it vibrates my kitchen. Another above me, stomps around and moves furniture almost nightly. I have complained about both to the office but nothing happens. I feel like Iâm paying almost $2000 a month to live in a dorm building. Iâve also made a few friends here and they too have experienced loud neighbors on their sides of the building. One even had to call the cops to stop her neighbors from blasting music at 3 am. The maintenance guys also apparently donât know how to work the timer on the trash compactor. As I write this, the trash compactor has been running and banging and grinding for three days and nights non stop. Previously, it was set to run at 4 am every morning. I have over a months worth of emails between the office and myself complaining about this problem. Itâs still happening. Again, I havenât had a good nights sleep in months. Iâve resorted to using earplugs, but even then if my neighbors move furniture or the compactor gets a big bump itâs loud enough that I still hear it. All night. Part of this can be avoided if you donât rent an apartment near the trash chute room, which I did because I thought that was convenient, but oh god was I wrong. Although no matter where in the building you are, the loud neighbors and no action from the staff is still gonna happen anyway. So if you wanna take a gamble on Tria, good luck. Itâs a nice area, but if you like to sleep more than three hours a night, go somewhere else.
Meagan Glennon
January 03, 2019
So Tria looked like a great place. It was so shiny and new and clean and nice! But after living here for 18 months I canât wait to move out. I have never ever felt compelled to write a review for an apartment, but this one has just pushed me over the edge. Starting with the positives, everything inside the apartment is new and clean. Nothing has broken on me and the newer appliances are very nice. Also the staff is usually very friendly. Although there seems to be high turn around on staff members and sometimes they donât take care of requests even after being asked multiple times. So I guess weâre in the negative section now: Firstly, thereâs never any maintenance on weekends so usually itâs gets pretty gross by Monday morning. The trash chute has backed up all the way to the sixth floor so people just leave the bags in the chute room. Next, the parking is atrocious. I donât think they built enough spots for the people who live here and they only have three visitors spots for the whole building. Most egregiously, the noise level. I havenât had a good nights sleep since I moved here. The walls and ceilings are pretty thin as with many places in the area, but what really tips it over are the rude, loud, inconsiderate neighbors. I have one neighbor who blasts music all day and into the night, so loud it vibrates my kitchen. Another above me, stomps around and moves furniture almost nightly. I have complained about both to the office but nothing happens. I feel like Iâm paying almost $2000 a month to live in a dorm building. Iâve also made a few friends here and they too have experienced loud neighbors on their sides of the building. One even had to call the cops to stop her neighbors from blasting music at 3 am. The maintenance guys also apparently donât know how to work the timer on the trash compactor. As I write this, the trash compactor has been running and banging and grinding for three days and nights non stop. Previously, it was set to run at 4 am every morning. I have over a months worth of emails between the office and myself complaining about this problem. Itâs still happening. Again, I havenât had a good nights sleep in months. Iâve resorted to using earplugs, but even then if my neighbors move furniture or the compactor gets a big bump itâs loud enough that I still hear it. All night. Part of this can be avoided if you donât rent an apartment near the trash chute room, which I did because I thought that was convenient, but oh god was I wrong. Although no matter where in the building you are, the loud neighbors and no action from the staff is still gonna happen anyway. So if you wanna take a gamble on Tria, good luck. Itâs a nice area, but if you like to sleep more than three hours a night, go somewhere else.
Meagan Glennon
January 03, 2019